Responsible for a smooth and effective execution of the Sales Support activities to ensure an optimal Back Office for the Sales force in order to assist in the realization of the set targets according to the sales & marketing plan, optimization of business results and securing of future revenues for the assigned bids.
Key result areas & Key deliverables
SHEQ & Compliance

• Responsible for motivating/ensuring everyone works safely and according to the Sarens’ SHEQ standards, as stated in document of SHEQ department – Responsibilities Manager with Regard to Safety, Quality & Environment, to ensure that all work is done in a safe, efficient, and qualitative way.
• Complies with the attitude of Lean and continuous improvements in the organization.
• Visits various sites/locations and fill in a WPI on regular basis.
• Responsible for ensuring that all executed activities and processes are in compliance with Sarens’ SHEQ standards, policies, instructions, and local legislation.

Department Objectives

• Understands, applies and conveys the Sarens Group mission and vision in order for the department to adhere to the expectations and values prioritized by the board, the CEO and the HQ management team.

Sales Support activities

• Applies the standardized, controlled and transparent processes, systems, standard operating procedures and adjoining documents (e.g. standardized quotation formats) and simultaneously provides input for the continuous assessment and improvement hereof.
• Informs Sales Support Manager on all relevant information from collected market data in order to strive towards a competitive advantage.
• Takes ownership of the results and pro-actively setting actions into motion when needed (without Sales Support Managers’ intervention) in order to ensure that targets are met at all times.
• Supplies project schedule and calculations.

Bid Management

• Responsible for compiling professional, award winning bids in a timely manner to reach optimum sales results.
• Ensuring that all assigned bids in accordance with Sales Authorization Chart are reviewed for feasibility, prices, timelines, liabilities, risks, legal compliance, etc. in collaboration with e.g. Operations, Technical Solutions, Legal.
• Working out bidding strategy for complex technical bids together with responsible Key Account Manager to achieve the best bidding and pricing solution based on client`s needs and Sarens equipment.
• Ensuring that input required from other departments is given in due time.
• Working out project pricing and cost calculation and after internal assessment submit for approval and feedback to the management and the responsible Key Account Manager.Following up the status of bids by contacting clients and responsible Key Account Manager.

Administration

• Provides the required reports and necessary information punctually on demand of Sales Support Manager.
• Ensures that documentation is kept up-to-date in the ERP system.
• Executes corrections of data in the ERP system where necessary

General Competences

• Education: Bachelor Degree in Engineering or equivalent through experience
• Good understanding of sector and/or region
• Experience: More than 3y of experience in sales, preferably in project sales and in an international context.
• Languages: English + language of the country where person is based and language main customer list is an advantage
• Computer: MS Office (Word, Excel, PowerPoint as a minimum), CRM, ERP software (Navision, SAP or Axapta)

Technical Competences

• In-depth technical knowledge of industrial equipment assembly and mechanical works
• Basic knowledge on all Sarens equipment : existing techniques, working methods, limits, advantages and disadvantages
• Methodological and interpretation skills to have good understanding of customer needs

Behavioural Competences Networker

• Strong communicator
• Persuasivness
• Team player
• Accountability
• Client Oriented
• Active listener

An attractive salary in an international environment
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